Google IT Support Professional Certificate on Coursera

Are you interested in a career in IT support? If you are, then you should consider taking this Google IT Support Professional Certificate course on Coursera. This course is designed to help you prepare for an entry-level position in the IT Support field.

The Google IT Support Professional Certificate course is a 6 months program that provides you with the skills and knowledge needed to launch an IT support career. Some of the skills you will gain include Network Protocols, Encryption Algorithms and Techniques, Debugging, Binary Code, Customer Service, Ipv4, Cloud Computing, Customer Support, Linux, Troubleshooting, Domain Name System (DNS) and Network Model.

You will also gain practical experience by working on real-world projects for a local business partner. In addition to hands-on training, you’ll receive career coaching from Google’s expert instructors who have years of experience in the field.

At the end of the program, you’ll earn a certificate from Google that can be used to demonstrate your technical skills on your resume or LinkedIn profile. This course is taught by instructors who are industry experts with years of experience in their fields. They will help you gain the knowledge and skills that employers want from their IT support staff.

After the conclusion of this ACE®-approved program, you can receive up to 12 college credits, which are equal to 4 associate degree-level courses. After completing this course, you will be prepared for a career in the IT field or to pursue a more advanced degree at a four-year university or college.

Students can earn this certificate within six months by completing the following modules:

Module 1: Technical Support Fundamentals.

Module 2: The Bits and Bytes of Computer Networking.

Module 3: Operating Systems and You: Becoming a Power User.

Module 4: System Administration and IT Infrastructure Services.

Module 5: IT Security: Defense against the digital dark arts.

What is IT support?

Technology is used by nonprofits, businesses, educational institutions, and governmental bodies alike. When things go wrong, such as computers breaking, systems failing, or phones dying, we need professionals to fix them. The key to providing excellent customer service while diagnosing and problem-solving is what IT support is all about.

This involves managing computer systems, setting up computers for organization users, and troubleshooting issues as they occur. A job in IT may involve working at a help desk locally or remotely for a variety of businesses in different sectors.

Why start a career in IT?

With entry-level IT jobs paying an average of $50,800 per year, this industry is very lucrative and has significant development potential. Over 86,500 entry-level IT support positions were available in the United States in 2020, and jobs in this industry are expected to expand 8% between 2019 and 2029, faster than the average for all occupations.

The prospects are infinite when you acquire an entry-level career with only basic IT skills. Because these abilities can be built upon, it is simple to acquire more sophisticated ones after completing the Google IT Support program and acquiring a foundational level of expertise.

Is the entire course offered online? Do you have to physically attend any classes?

There is no need to physically attend a classroom because this course may be completed entirely online. You can access your lectures, readings, and assignments online or on a mobile device at any time and from any location.

What types of jobs does this course prepare you for?

Help desk technicians, systems analysts, support specialists, database administrators, IT technicians, computer user specialists, and many other positions are open to anyone with this particular skill set.

Conclusion

If you are interested in starting a career in IT support or you know anyone who is, click here to learn more and enroll for this course on Coursera.